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SUPPORT

From warranty claims to servicing and dealer support, our team is here to help you get the most out of your QJMOTOR motorcycle. Find answers below, or get in touch with your nearest dealer.

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Warranty Information

Every new QJMOTOR motorcycle is backed by a 3-year (36-month), unlimited-kilometre warranty when sold by an authorised dealer in Australia. Here's what's covered, what isn't, and how to make a claim.


3 years, no kilometre limit

Every new QJMOTOR bought from an authorised dealer in Australia is covered against defects in materials and workmanship for 36 months from first registration, however far you ride. If a part is faulty, we'll repair or replace it free of charge.

Genuine parts are covered too

Genuine QJMOTOR parts and accessories fitted by an authorised dealer are covered for 12 months from the date of fitting.

Warranty stays with the bike

If you sell your QJMOTOR, any remaining warranty passes to the next owner. That's peace of mind for them, and added value for you.

Genuine parts coverage

Genuine QJMOTOR parts and accessories fitted by an authorised dealer are covered for 12 months from the date of fitting.

Something wrong? Here's what to do

Contact your nearest authorised QJMOTOR dealer and they'll inspect your bike and handle the claim for you. To stay covered, warranty repairs need to be done by an authorised dealer.

Frequently asked questions

Got a question about your QJMOTOR? Here are some of the most common ones. If you can't find what you're after, get in touch with your nearest dealer.

3 years, with no kilometre limit, on every new QJMOTOR bought from an authorised dealer in Australia. See the Warranty section above for how it works.